Privacy
Privacy Policy
Last updated: September 2026
Our commitment to privacy
MitchCo Security Systems is a Chilliwack, BC business. We handle personal information responsibly and in accordance with British Columbia's Personal Information Protection Act (PIPA).
Information we collect
When you use our contact form, we may collect your name, phone number, email address, street address, city or area, the service you need, and the message you send us. Please provide only the information needed for your request.
Why we collect it
We use contact-form information to respond to your enquiry, understand your security needs, prepare a quote, schedule service, and communicate with you about your request. We do not use it for unrelated purposes without your consent unless permitted or required by law.
Website measurement and advertising
Our website uses Google Analytics, Google Tag Manager, and Google Ads cookies and similar technologies for website measurement and advertising. These tools may collect information such as pages visited, interactions, device or browser details, and approximate location to help us understand website use, measure advertising results, and show relevant advertising.
How long we keep information
We keep personal information only as long as needed to respond to your request, provide a quote or service, meet reasonable business needs, or satisfy legal requirements. When it is no longer needed, we securely delete or anonymize it.
Safeguards and service providers
We use reasonable safeguards to protect personal information against unauthorized access, use, disclosure, loss, or theft. We may use trusted service providers to operate our website, deliver messages, and measure website activity, and they may process information only for those services or as required by law.
Access, corrections, and deletion
You may ask to access or correct personal information we hold about you, or request deletion where applicable. Contact MitchCo Security Systems at office@mitchcosecurity.ca or (604) 793-3894. We may need to verify your identity before completing a request.